NookPaws Privacy Policy

To provide our designer-led experience and customized products, we collect the following information:

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.
• Customization Data (User-Generated Content): For our bespoke products, such as the Photo Grid Blanket, we collect and store the photographs you upload. These images are used solely for the production of your specific order.
• Device Information: We automatically collect certain information about your device, including IP address, time zone, and how you interact with our Site.

We utilize your information to fulfill the core mission of NookPaws:

• Order Fulfillment: To process payments, arrange for shipping, and provide you with invoices and order confirmations.
• Personalization: To create custom-designed items based on your uploaded content.
• Communication: To provide customer support and, with your consent, share updates about new designer collections or harmonious living tips.
• Risk Management: To screen our orders for potential risk or fraud.

We only share your information with trusted service providers necessary to operate our business:

• Platform Provider: Our site is hosted and powered by Webflow. Your data is stored through Webflow secure data storage and databases.
• Payment Processing: We use payment partners to handle transactions securely. We do not store your credit card details on our servers.
• Logistics Partners: We share your shipping details with professional global logistics providers to ensure the safe delivery of your products.

• Order Data: We retain order information for our records unless and until you ask us to delete it.
• Visual Content: Photos uploaded for customization are retained only as long as necessary to complete the production and quality assurance process.
• Security: We employ industry-standard security measures to protect your data during transmission and storage.

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you.

• EEA Residents: You have the right to data portability and to object to processing.
• California Residents: You have the right to opt-out of the sale or sharing of your personal information.

For more information about our privacy practices or to exercise your rights, please contact us at:

NookPaws
Email: hello@nookpaws.com